LEDGlow Lighting Technical Support Department

We offer many support options for our products. Please select one below if you are having trouble or need technical information on a LEDGlow product. Phone: 856.768.5700 option 2     Live Chat: Phone and Live Chat Support - Hours of Operation: Monday: 9 AM - 6 PM EST (6 AM - 3 PM PST) Tuesday: 9 AM - 6 PM EST (6 AM - 3 PM PST) Wednesday: 9 AM - 6 PM EST (6 AM - 3 PM PST) Thursday: 9 AM - 6 PM EST (6 AM - 3 PM PST) Friday: 9 AM - 6 PM EST (6 AM - 3 PM PST) You may send an e-mail or support request any time / day. Please, allow 1-2 business days for a response: E-Mail: TechSupport@LEDGlow.com Support Request: Click Here

Underbody Kits Interior Kits Wheel Well Kits Golf Kit Kits Motorcycle Kits Other Lighting Accessories Single Color Wireless LED Underbody Kit  (LU-S0X) Million Color Wireless LED Underbody Kit (LU-M01) 6pc - 10pc WIRELESS Million Color LED Underbody and Interior Kit (LU-M04_6pc 8pc 10pc) Advanced 3 Million Color USB Wireless LED Underbody Kit (LU-USB-CAR-TRUCK-LIMO KITS) Solid Illumination LED Slim line Underbody Kit (LU-SL) 7 Color Slim line Underbody Kit (LU-SL-7) 7 Color LED 4 x 9 inch Interior Kit (LU-47C) Single Color Expandable LED Interior Kit (LU-EXP_SC0X) 7 Color Expandable LED Interior Kit (LU-EXP_7C) Single Color LED Interior Kit (LU-SCXX) 6pc Million Color Flex Light Kit (LU-MC-7-New_1) Advanced 3 Million 4pc Interior Kit (LU-USB_4pc) Million Color LED Wheel Well Kit (LU-W01) Single Color LED Wheel Well Kit (LU-W0X) Advanced 3 Million Wheel Well Kit (LU-USB_WW) Single Color Golf Cart Kit (LU-G0X) Million Color Golf Cart Kit (LU-G01) Advanced 7 Color Flexible Motorcycle Light Kit (LU-MC-SMD) 4pc & 6pc Million Color Motorcycle Kit (LU-7MK) Single Color Flexible Motorcycle Lights (LU-MR-X) Dual Zone - Single Color Flexible Motorcycle Light Controller  (LU-MCCB-DUAL) 6pc Million Color Flexible Light Kit (LU-MC-7) Home Theater Kit (LU-H01) 8pc Pod LED Lighting Kit (LU-PX) 4pc HID Xenon Headlight Strobe Kit (LU-Strobe_4pc) Red LED TailGate Light Bar (LU-LB-49-R, LU-LB-60-R) Red LED TailGate Light Bar with Reverse Lights (LU-LB-49-RW, LU-LB-60-RW) Red LED TailGate Light Bar with Amber Turn Signals & Reverse Lights (LU-LB-49-RWA, LU-LB-60-RWA) ADD A Circuit 2pc White LED Flexible Headlight Strip Kit (LU-HL-1)

Please, make sure you have the latest version of Adobe PDF Reader installed.

Frequently Asked Questions

1. Will these lights work on my vehicle?
   Yes our lights are universal and will work on any 12 volt system.


2. What color lights are legal in my state?
   You MUST check with you local municipality for restrictions on exterior / interior lights on vehicles. .


3. What is the best way to connect my underbody lights to my car?
   It is best to use the supplied brackets but make sure that you use a wire tie to make sure that the tube is secured to the bracket mount in the event that the bracket were to fail.


4. How can I add interior lights to my underbody kit?
   You can either get an add on interior kit which will give you the colors or you can get a standalone kit and have full function separate from the underbody lights.


5. Can I use the wireless remote that came with the underbody kit for interior and wheel well kit?
   Our single color and million color underbody and interior kits can be operated from the same remote if you purchase one of our add-on kits. However our wheel well kits cannot be linked to the same remote. Our Advanced 3 Million USB Underbody Kit can control the underbody, wheel well, interior, along with any additional tubes all from one remote and one control box.


6. How many amps does a single color underbody kit draw?
   When all four tubes are on the underbody kit will draw 0.84 Amps = 840 Milliamps.


7. How many amps does a 7 color underbody kit draw?
   When all four tubes are on the underbody kit will draw 2.25 Amps = 2520 Milliamps.


8. How many amps does an Advanced 3 Million underbody kit draw?
   When all four tubes are on the underbody kit will draw 2.64 Amps = 2640 Milliamps.


9. What is the range of the remote control when it comes to your single color underbody kits?
   Typically 15-100 feet but it can depends on the life of the battery or where the control box is actually mounted.


10. My fuse popped in my lighting kit, what kind of fuse is it?
    It is a 5 amp cylinder fuse with the number F5AL250V on it


11. What is the expandable circuit, and what exactly is it used for? Do I need this for my application?
    The expandable circuit is a component that is installed into the fuse panel in any fuse slot to where you can jump 12 volts of power out of that fuse to power up any of our kits and there is a red power lead that you connect the power wire from the kit into. This component is highly recommended to make the installation process easier.


12. I have a 7 color interior kit and the kit states it has 7 colors but I only see red, blue, and green, is this wrong kit I received?
    You received the correct kit, look at the reflection on the ground of the colors, not directly at the tubes.  Those three colors will combine together to make the 7 colors total.


13. My motorcycle kit will just stay on and there is no function from the remote?
    Check your wires on the tubes and make sure that nothing is shorted to ground. If anything is shorted it will keep the kit on.


14. Can I mix up the colors on the single color motorcycle kit?
    Yes you can have any number of colors connected at the same time.


15. Can I add single color strips to my multi color kit?
    No they are 2 different systems. They will not work together.


16. How does my tailgate bar mount to the truck?
    The kit comes included with double sided tape and self tapping screws. It is up to you on how you want to mount.


17. Do I have to cut in my factory taillights for the tailgate bar?
    In most cases no. They have a flat 4 pin trailer connection that can plug right in. If you do not have a flat 4 pin wired into the truck, our kit comes included with one so you can add it easily.


18. Can I extend the wires on my kit?  Do you sell extensions?
    Cutting the wires to extend the kit will void your manufactures warranty.
    At this time we do not have extension cables available for the underbody , interior light kits, motorcycle lights, wheel well lights. The Strobe light kits have extension cables available on the website in the HID strobe light section.


19. The pictures do not show cables. Are the lights wireless? Do I need to run my own wires?
    The light tubes have cables that connect the tubes to the controllers and junction blocks. The tubes are not wireless as they require a direct power source.


20. Where do the Wheel well lights go on the car?
    The wheel well tubes are mounted to your vehicles fender well, above or behind the wheel.
    
21. Do the wheel well lights install on the rim?
    The wheel well lights do not mount on the rims or any other moving parts. These are mounted to your vehicle's fender well, above or behind the wheel.